At TAN MUJIANG, we collect and manage user data according to the following Privacy Policy.

1. Data We Collect

We collect information you provide directly to us when you use our website or place an order. This includes:

• Name
• Email address
• Phone number
• Shipping and billing address
• IP address
• Payment information

Payments on our website are processed through Oceanpayment and PayPal, which support major credit cards and online payments. We do not store your full payment card information on our servers.

We also automatically collect certain information when you visit our website, including:

• IP address
• Browser type and language
• Device information
• Pages visited, time and date of visits
• Referring URLs
• We use cookies, tracking pixels and similar technologies to collect this data in order to improve website performance, security and user experience.

2. How We Use Your Information

Your personal data is used for the following purposes:

• Order processing and shipping
• Customer service and after-sales support
• Sending marketing emails (only if you have consented)
• Advertising and remarketing (such as via Google and Meta)
• Fraud prevention and security

We only collect and use data that is necessary to operate our business and provide our services.

3. Third-Party Services We Use

To operate our store and provide services, we use the following third-party platforms:

• Shopify – e-commerce platform and order management
• Oceanpayment & PayPal – payment processing
• Google – analytics, advertising and remarketing
• Meta (Facebook & Instagram) – advertising and remarketing
• Logistics and shipping providers – order delivery

These service providers only receive the data necessary to perform their functions and are required to protect your information.

4. Sharing of Data

We do not sell or rent your personal data.

We may share your information only when necessary to:

• Process payments and fulfill orders
• Deliver products
• Provide customer service
• Run advertising and remarketing campaigns
• Prevent fraud and comply with legal obligations

Aggregated and anonymized data may be shared with analytics and advertising partners to improve our services.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Enable shopping cart and checkout functions
• Measure website traffic and performance
• Support advertising and remarketing

By using our website, you agree to our use of cookies and tracking technologies.

You can disable cookies in your browser settings, but some website features may not function properly.

6. Marketing Emails & Opt-Out

If you subscribe or place an order, we may send you marketing emails.

You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.

7. Your Data Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal data

To make a request, please contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss or misuse.However, no internet transmission is 100% secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:Tan MujiangWebsite: https://www.tanmujiang.comEmail: customerservice@tanmujiang.com